SAP Knowledge Base Article - Preview

3820852 - Customer Data Cloud REST API: HTTP 429 responses return HTML instead of JSON

Symptom

  • HTTP 429 error body is returned in HTML.
  • Expected error body format is JSON.


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Environment

  • SAP Customer Data Cloud
  • REST API
  • Server-Side SDKs

Product

SAP Customer Data Cloud all versions

Keywords

throttling, quota exceeded, HTTP 429 Too Many Requests, Retry-After header, burst control, API quota, traffic shaping, client backoff, pacing, resilience patterns, non-2xx, gateway page, upstream limiter, protection mechanism, rate governance, Gigya , KBA , CEC-PRO-API , Core REST API & Server SDKs (JWT / PHP / Java) , Problem

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