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3820860 - How can I redeem my American Airlines eVoucher?

Symptom

Recently, a traveler was not able to complete their trip aboard American Airlines due to hazardous weather. American Airlines issued an eVoucher to be used toward their future travel as compensation.

Will Concur support this eVoucher toward the purchase of future air travel on American Airlines? If so, how would we go about redeeming the eVoucher?


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

Traveler received an eVoucher from American Airlines and is asking if it can be redeemed within Concur and if so, what is the process. , KBA , CON-CA , Cross Applications , CON-CA-ADM , Administration , Problem

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