SAP Knowledge Base Article - Preview

3820937 - Why Is The User Not Receiving The Email Notification After Faxing The Receipts?

Symptom

After faxing the receipts, users are not receiving an email notification stating that they are ready for review.


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Environment

Expense > Imaging/Receipts (Not E-Receipts)

Product

Concur Expense all versions

Keywords

User is not receiving the email notification with the subject 'Your receipt image for the expense management service is available' after faxing the receipts through 'fax cover sheet' , KBA , CON-CA-USP-EMA , Email Addresses , CON-EXP-ADM-MOP , Monitor Payees , Problem

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