SAP Knowledge Base Article - Preview

3820942 - Why am I not getting the code so that I can add my card through the personal credit card (Yodlee) option?

Symptom

Users are not receiving the MFA/OTP number from the bank when they go to Profile > Profile Settings > Expense Credit Card. They do not get the text from the credit card and it times out preventing the card from being added.


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Environment

Expense > Credit Card Services

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions ; Concur TripLink all versions ; ConcurGov all versions ; TripIt all versions

Keywords

Users are not getting the code/pin number texted to them to enter into Concur when adding cards. , KBA , CON-CA-USP-CRC , Credit Cards , CON-EXP-EXP , Expenses , Problem

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