SAP Knowledge Base Article - Preview

3821036 - Why do I have an incorrect name on SNCF ticket but the correct name in Concur itinerary?

Symptom

I have created an SNCF booking for myself or for somebody else as an arranger. In Concur the passenger name is correct, but on SNCF ticket there is the name of different traveler or the name is displayed wrong.


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

Concur itinerary is correctly on my name , but on SNCF ticket I have name of different person , KBA , CON-SRV-TRV-RAL , Rail , Problem

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