SAP Knowledge Base Article - Preview

3821354 - Why Didn’t the Middle Name Change Reflect in the GDS?

Symptom

A user updated their middle name in Concur, but the change did not sync to the GDS and TMC cannot see it. When there is direct synchronization between Concur and the GDS via a profile template, unmapped fields, such as the "middle name," will not reflect to the GDS.

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Environment

Travel > Templates

Product

Concur Travel all versions

Keywords

Changes to a user's middle name in Concur may not reflect in the GDS if the "middle name" field is not mapped in the profile template used for synchronization between Concur and the GDS , KBA , CON-SRV-TRV-ADM-FIN , Finishing Template Editor , Problem

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