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SAP Knowledge Base Article - PreviewSymptom
The user received the below message when booking a direct hotel:
"We were unable to finalize your reservation. This can happen for a variety of reasons beyond our control, most often due to the airline updating your reservation at the same time we were trying to do the same. If you continue to receive this error, please contact your agency to complete your booking. We apologize for any inconvenience."
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Environment
Travel > Direct Connect
Product
Concur Travel all versions
Keywords
User received an error message when booking a direct hotel and the trip did not save in Concur , KBA , CON-CA-ADM , Administration , CON-CA , Cross Applications , Problem
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