SAP Knowledge Base Article - Preview

3821420 - Why am I seeing duplicate rates at the same hotel?

Symptom

We are searching for hotels for Hilton Properties and are seeing duplicate rates. We use a TMC and they also have a discount code we apply that is separate from our Hilton Discount Code. There are also users that have AAA in their Concur profile, is this affecting why we are seeing duplicates?


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

In searching for hotels I am seeing duplicate rates, why? , KBA , CON-CA-USP , User Profile , Problem

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