SAP Knowledge Base Article - Preview

3821447 - Why is Drive not capturing the mileage in the scheduled time frame, when using SSO to log in?

Symptom

Our company uses SSO to log in the mobile app. Some users are reporting the Concur Drive is not capturing their mileages, even though they correctly scheduled the feature to capture the mileage during a specified time frame. Why is this happening?


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Environment

Expense > Mobile - Expense

Keywords

Our users are reporting that Concur Drive is not capturing their mileages, even though it is scheduled to capture during that time frame. We use SSO to log in the mobile app. , KBA , CON-MOB , Concur Mobile , Problem

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