SAP Knowledge Base Article - Preview

3821462 - Why are users receiving e-receipts for car rental bookings when the credit card is not opted in?

Symptom

A user received an e-receipt in his queue for a car rental booking, but the card used for the booking is not opted in to receive e-receipts.  How are our employees still getting these e-receipts?


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Environment

Expense > E-Receipts

Product

Concur Expense all versions ; Concur Travel all versions

Keywords

Conditions for car rental e-receipts to populate , KBA , CON-CA-ADM , Administration , Problem

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