SAP Knowledge Base Article - Preview

3821492 - When attempting to change my ticketed itinerary, why did Concur return an internal error advising unable to complete?

Symptom

When I was attempting to change my ticketed flights in Concur, I had selected the new flights and when I clicked to finalize my selections and confirm the changes, Concur returned an error:

Internal error, unable to complete.  All reservations so far have been retained.


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

When traveler was attempting to change their ticketed itinerary, an internal error returned advising unable to complete but all reservations so far have been retained. , KBA , CON-CA , Cross Applications , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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