SAP Knowledge Base Article - Preview

3821519 - Why are our users seeing a blank screen when trying to attach a receipt in an entry within the expense report using the mobile app?

Symptom

Some of our users are trying to attach a receipt in an entry within the expense report using the mobile app, but when they click Add Receipt, all they see is a blank screen. There is no option to take a picture with the phone camera.


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Environment

Expense > Mobile - Expense

Product

Concur Expense all versions

Keywords

When trying to attach a receipt in an entry within the expense report using the mobile app, our users only see a blank screen. , KBA , CON-EXP-ADM-MOP , Monitor Payees , CON-MOB , Concur Mobile , Problem

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