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SAP Knowledge Base Article - PreviewSymptom
The user made a booking for Amtrak. However, they encountered the error We were able to complete your booking in the Amtrak system with confirmation number XXXXXX, but could not pass this information on to the travel agency and the error : {PassiveFailedError} was found in the logs.
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Environment
Travel > Direct Connect
Product
Concur Travel all versions
Keywords
the user made a booking for Amtrak. However, they encountered the error "We were able to complete your booking in the Amtrak system with confirmation number XXXXXX, but could not pass this information on to the travel agency" , KBA , CON-SRV-TRV-RAL , Rail , Problem
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