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3821612 - Why doesn't the traveler email address sync to the GDS profile?

Symptom

I updated the profile template to show Travel_Home_Airport in the email address line. There are several GDS profiles that are missing the email address completely. If a Concur profile contains the email address,  I don't know how to get the email address to populate into GDS profile. 
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Environment

Travel > Profile Templates

Product

Concur Travel all versions

Keywords

Customer has the line in the profile template set to require the traveler's preferred departure airport, but the user did not complete this box. The GDS profile does not contain the email address at all. , KBA , CON-CA-ADM , Administration , Problem

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