SAP Knowledge Base Article - Preview

3821639 - Why is correct city, state, or country not populated in Search by location pop-up window?

Symptom

Why does the "Searching for Location" pop-up box in Concur Travel display a different city, state, or country when the user enters "Deerfield" in the Reference Point/Zip Code and clicks Search?

SAP Concur populates "Deerfield, MA, USA" in the pop-up box and user was expecting Deerfield, IL to be populated. 


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Environment

Travel > GDS Shop & Book Travel > Direct Connect

Product

Concur Travel all versions

Keywords

KBA , CON-CA , Cross Applications , Problem

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