SAP Knowledge Base Article - Preview

3821691 - Why is Preference level showing as "Preferred Hotel/Car (or Air) Vendor" for American Express GBT?

Symptom

Client does not have preference level set for Air, Hotel or Car vendors, but still they can see the preference level showing as Preferred Car Vendor for American Express GBT in search results.
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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

Air, Hotel and Car vendors search results showing the preference as "Preferred Car Vendor for American Express GBT" , KBA , CON-CA , Cross Applications , Problem

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