SAP Knowledge Base Article - Preview

3821699 - Why am I unable to cancel the booking.com hotel receiving error "Hotel Reservation not cancelable or cancel failed" in SAP Concur?

Symptom

User is unable to cancel the Booking.com (DC) hotel and receiving below error in SAP Concur:

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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

User is unable to cancel the Booking.com (DC) hotel and receiving error in SAP Concur. , KBA , CON-MOB-TRV-HTL , Hotel , Problem

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