SAP Knowledge Base Article - Preview

3821785 - Why I am unable to cancel when attempting to void or cancel trips via SAP Concur. Error Message got - Unable to cancel PNR

Symptom

We aren't able to void tickets for this account. We get to where we click to void and then get an error message: "Unable to cancel". Can you please look into this and advise why we can't cancel/void tickets?


Read more...

Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

The issue stated is that when users try to cancel and void a ticket in SAP Concur, they are getting an error response- Unable to Cancel PNR. , KBA , CON-SRV-TRV-SBR , TwsSabre Test , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.