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SAP Knowledge Base Article - PreviewSymptom
We aren't able to void tickets for this account. We get to where we click to void and then get an error message: "Unable to cancel". Can you please look into this and advise why we can't cancel/void tickets?
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Environment
Travel > GDS Shop & Book
Product
Concur Travel all versions
Keywords
The issue stated is that when users try to cancel and void a ticket in SAP Concur, they are getting an error response- Unable to Cancel PNR. , KBA , CON-SRV-TRV-SBR , TwsSabre Test , Problem
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