SAP Knowledge Base Article - Preview

3821802 - Why is a remark set to capture user EMAIL not appearing on the PNR/Agency Record Locator?

Symptom

The finishing node EMAIL1RAW contains the email address of the user which includes the "@" symbol.

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Environment

Travel > Templates

Product

Concur Travel all versions

Keywords

Travel Agency is reporting that they are getting many Concur bookings without the Finishing Remark for the Travel Booker or Arranger which has been set to write the Email of the user. , KBA , CON-SRV-TRV-ADM-FIN , Finishing Template Editor , Problem

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