Symptom
User was unable to complete a on-hold reservation and has therefore contacted the travel agency for booking. Later when the user tried to cancel the original booking which was on hold, an error is displayed.
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Environment
Travel > GDS Shop & Book
Product
Concur Travel all versions
Keywords
Unable to cancel a reservation which was put on hold by the User , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , CON-MOB-TRV-HTL , Hotel , Problem
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