SAP Knowledge Base Article - Preview

3821932 - Why can't I cancel a reservation which I put on hold?

Symptom

User was unable to complete a on-hold reservation and has therefore contacted the travel agency for booking. Later when the user tried to cancel the original booking which was on hold, an error is displayed.

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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

Unable to cancel a reservation which was put on hold by the User , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , CON-MOB-TRV-HTL , Hotel , Problem

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