SAP Knowledge Base Article - Preview

3821980 - Why the check-in date that I added when itemizing the Hotel using the SAP Concur mobile app did not carry over to the Check-in Date field on the parent entry on the NextGen UI for Concur Expense?

Symptom

On the SAP Concur mobile app, the Hotel expense does not have the Check-in Date and Check-out Date fields. When itemizing the Hotel entry in the mobile app, I fill out the dates and the itemization is created. However, if I open the same Hotel entry in the web version using the NextGen UI for Concur Expense, I am required to fill out the Check-in Date field in the parent entry. Why isn't this field already filled out with the date that I entered when itemizing the expense using the mobile app?


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Environment

Expense > Mobile - Expense

Product

Concur Expense all versions

Keywords

KBA , CON-CA-ADM , Administration , CON-MOB , Concur Mobile , Problem

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