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3822016 - Why can't I claim travel allowance if last trip itinerary is only partially used?

Symptom

My last trip itinerary was created for Apr 22 to June 30, I only claimed travel allowance from Apr 22 to June 17. 
However, when I tried to claim the travel allowance for the remaining dates the system would not allow me to edit. 
How can I claim the remaining unused travel allowance of the last trip's itinerary?

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Environment

Expense > Travel Allowance - Expense

Product

Concur Expense all versions

Keywords

To continue claim unused trip itinerary , KBA , CON-EXP-ADM-TA , Travel Allowance , Problem

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