SAP Knowledge Base Article - Preview

3822076 - Why is there an incorrect Room Description reported on Itinerary Details?

Symptom

The Itinerary details showed room description as "RoomDescriptionCodeSINGLE"
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However, actual room booked was Deluxe Room, 2 double, Sofa bed, as confirmed on Trip Source website:
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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

Users booked a double room via DC but on the itinerary details is reported as "Room Description: RoomDescriptionCodeSINGLE" , KBA , CON-CA , Cross Applications , Problem

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