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SAP Knowledge Base Article - PreviewSymptom
We have several bookings that were made in Concur and sent to the Ticketing Queue. From there, tickets were issued as expected. However, several days later, these bookings were sent back to the Ticketing Queue. The User did not make any updates to the bookings. All PNRs are documented with a comment from Concur stating they have been sent to the Approval Queue.
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Environment
Travel > Policy - Travel
Product
Concur Travel all versions
Keywords
PNRs sent to ticketing queue when reservation is initially made, and then again several days later. , KBA , CON-CA-ADM , Administration , Problem
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