Symptom
There is a situation where a user has submitted his Trip request in Concur & the status changed into "pending external validation" & has not moved to "pending travel agency update" & so travel agency was not able to do any action on this.
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Environment
Expense > Integration - Web Services
Product
Concur Expense all versions
Keywords
Changing the status of the request via web service. , KBA , CON-CA-ADM , Administration , Problem
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