SAP Knowledge Base Article - Preview

3822155 - Why credit card is not accepted by GDS carriers

Symptom

The user gets the below message after making the booking in Concur.
"Dear Traveler,
Thank you for your reservation. Unfortunately, we are unable to process your airline ticket at this time because the credit card used as payment is not accepted by this carrier.
Please contact your travel department to provide an alternate credit card. We will resubmit your reservation at that time to ensure the ticketing process can be completed. Keep in mind, fares are not guaranteed until ticketed and some airlines will cancel flights if not issued within 24 hours of booking"


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Environment

Travel > GDS Shop&Book

Product

Concur Travel all versions

Keywords

The user gets a message from the airline after making the reservation stating the credit card is not accepted. , KBA , CON-CA-ADM , Administration , CON-CA , Cross Applications , Problem

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