SAP Knowledge Base Article - Preview

3822170 - Error in logs: "ASSOC NOT SUPPORTED THIS DATA"

Symptom

When booking a trip, the following error message appears right after hitting the Search button starting with:

"Sorry, something went wrong. We have encountered a problem with your travel profile..."

User-added image

In transaction logs the following error is captured:

"ASSOC NOT SUPPORTED THIS DATA"


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

When booking travel a generic error message is displayed. In GDS logs the following error message is captured: "ASSOC NOT SUPPORTED THIS DATA" , KBA , CON-CA-USP , User Profile , CON-SRV-TRV-SBR , TwsSabre Test , Problem

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