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SAP Knowledge Base Article - PreviewSymptom
What could be the cause of a GDS PNR not being created (passive segments not saving) for a hotel booking in Concur if our site is set to always have a booking saved in the tool?
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Environment
Travel > Direct Connect
Product
Concur Travel all versions
Keywords
We have passive segments enabled for our Direct Connect hotel vendor, but the PNR does not get created in Concur - why is that? , KBA , CON-SRV-TRV-ADM-FIN , Finishing Template Editor , CON-SRV-TRV-ADM-TTE , Travel Templates , CON-MOB-TRV-HTL , Hotel , Problem
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