SAP Knowledge Base Article - Preview

3822208 - Employee Import Error : "An Unexpected Error occurred attempting to save Travel information for the employee with EmployeeId= [XXXXX]. The following details should be communicated to Concur Client Support. Details: RESULT: Failed User ID: null Action:"

Symptom

I'm seeing this error on the employee import:

An Unexpected Error occurred attempting to save Travel information for the employee with EmployeeId= [XXXXX]. The following details should be communicated to Concur Client Support. Details: RESULT: Failed User ID: null Action: Created Message:Create user failed. LoginId should have one '@' character: XXXXX. When I access the profile in user administration, the CTE Login ID for the user does have the @ symbol.

How do I resolve the issue?


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Environment

Expense > Jobs Import

Product

Concur Expense all versions ; Concur Travel all versions

Keywords

An error is occurring on the employee import (HR Feed) stating the Login ID for the user is missing an @ symbol. , KBA , CON-CA-ADM , Administration , Problem

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