SAP Knowledge Base Article - Preview

3822271 - Why does the baggage info show 0 free bags and the airlines website shows something different?

Symptom

The free checked bags info shows 0 or View Airline website is shown for all fares/flights by a specific airline when booking in Concur Travel, however, according to GDS, 50 pounds is allowed.

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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

When booking a flight, 0 Free Checked Bags or View Airline website is shown for all flights and fares by that airline. , KBA , CON-CA , Cross Applications , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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