SAP Knowledge Base Article - Preview

3822294 - Why do users see Incorrect Name while booking Travelfusion carrier?

Symptom

A Travelfusion booking has been done on Concur, The passive PNR displays the correct name but the confirmation received from the Airline displays an incorrect name.


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

The Travelfusion booking confirmation received from Airline displayed a different name than that of the Traveler. , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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