SAP Knowledge Base Article - Preview

3822496 - Why am I receiving an error: "FORMAT ERROR ON OPTIONAL FIELD" when booking a hotel?

Symptom

I am trying to confirm a Hampton Inn hotel reservation but I am receiving an error message: "We were unable to book your hotel due to the following error from the reservation system: The following information from the reservation system may help you or your travel agent in fixing this problem;?FORMAT ERROR ON OPTIONAL FIELD".


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

"FORMAT ERROR ON OPTIONAL FIELD" is received when booking a hotel. , KBA , CON-CA-USP , User Profile , CON-SRV-TRV-ADM-IDH , Import Hotel Discounts , Problem

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