SAP Knowledge Base Article - Preview

3822544 - Error: "18|Presentation|Serializing/Deserializing error: [type = DataElement] [name = expiryDate] [Error = Wrong data format (an, n, etc)"

Symptom

Why do I receive a Sorry Something Went Wrong error when attempting to search for a flight?


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Environment

Travel > Profile > Travel Templates

Product

Concur Travel all versions

Keywords

This error occurs when a user has an expired passport in their profile, the error refers to the passport Expiry Date , KBA , CON-SRV-TRV-ADM-TTE , Travel Templates , CON-TRV-ADM-USR-PRO , Profile , Problem

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