SAP Knowledge Base Article - Preview

3822660 - Is there a way to just receive one Pending Approval notification for Invoices that has multiple allocations?

Symptom

The Invoice Approver has been receiving multiple email notifications for an Invoice. The Invoice has multiple allocations and since based on the approval rules, the same Approver is applicable for all the allocations and hence the Approver is receiving multiple email notifications.Is there a way that the system can just send one email notification for the same Approver?


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Environment

Invoice > Workflow - Approval Routing

Product

Concur Invoice all versions

Keywords

Client would like to know if there is a way to just receive one Pending Approval notification for Invoices that has multiple allocations , KBA , CON-CA-USP-EMA , Email Addresses , CON-EXP-ADM-WFL-WL , Workflow , Problem

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