SAP Knowledge Base Article - Preview

3822694 - Why does the link in Notifications lead the approvers to the Pending Expense Reports but only leads to the Concur Homepage for the Request approvers?

Symptom

The link in the notifications sent to the approvers differs from Expense & Request. In Expense, it is hard coded and by design. In Request, it has to be configured. There are 2 pre-requisites: 

- Using the Single Sign-On feature (SSO) 
- Enabling the entity settings (done by Concur Administrators) 

If you do not use the SSO, you will not be able to customize the link so that it leads to the requests that are pending approval.


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Environment

Request

Product

Concur Request all versions

Keywords

The link in the notifications sent to the approvers differs from Expense & Request. In Expense, it is hard coded and by design. In Request, it has to be configured. , KBA , CON-CA-ADM , Administration , Problem

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