SAP Knowledge Base Article - Preview

3822752 - Why do we see a total fare mismatch between Concur and Travel agency invoice?

Symptom

Users are being charged an additional fee, apart from the total fare displayed in Concur and in the reservation system (GDS).


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

An additional fee shows apart from the total fare in the agency invoice which is not shown in Concur , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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