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3822860 - Why do I get error "Invalid frequent flyer number; 7-1709; FF account name does not match" when booking a Travelfusion flight?

Symptom

When trying to book a flight with Travelfusion during the booking process the frequent flyer program number is entered, however, at the final stage, the following error is displayed: ''Traveler Details - Invalid frequent flyer number" and the booking cannot be finalized.

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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

User received an error when booking a flight via Travelfusion. , KBA , CON-CA-USP , User Profile , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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