3822913 - How can I recall a partially paid report?

Symptom

I processed a report with a partial amount set to Company Paid payment type; this went on our Company Paid batch, while the rest of the report line items, which were sent to the Expense Pay by Concur batch. I closed the Expense Pay by Concur batch but I want to change the payment type on the Company Paid line items to Due Employee so the amount goes to the Employees batch like the rest of the report. How can I accomplish this?

Environment

Expense > Expense Processor

Product

Concur Expense all versions

Keywords

Approved and processed expense report has line items set to both Due Employee and, incorrectly, to Company Paid payment types. The Due Employees payment batch was closed, and now the processor cannot recall the amount on the Company Paid batch to send it back to the user to change the company Paid amount to Due Employee. , KBA , CON-EXP-ADM-MOP , Monitor Payees , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.