SAP Knowledge Base Article - Preview

3822957 - Why do I get the error in logs "Room(s) no-longer available" when booking HCorpo hotel?

Symptom

When booking a HCorpo hotel, the user gets a generic HSReservationError message "We encountered an issue that prevented us from completing your request."

User-added image

In the logs I find the following error:

- <Errors>
  <Error Type="3" Code="783">Room(s) no-longer available</Error> 
  </Errors>


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Environment

Travel > Direct connect

Product

Concur Travel all versions

Keywords

The user is trying to book an HCorpo hotel, but gets a generic HSReservation error message. , KBA , CON-MOB-TRV-HTL , Hotel , Problem

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