SAP Knowledge Base Article - Preview

3822959 - Why email for approval and email for report expiration send on the same day?

Symptom

One report submitted on 13 May, a reminder email was sent to Approver when it was passed the deadline. However, the same time the reminder email for approval was sent, the expense report was escalated to Trent, Approver's manager and so there was no opportunity for Approver to approve the report. 

I was wondering how this can be avoided in the future?


Read more...

Environment

Expense > E-Mail - Expense

Product

Concur Expense all versions

Keywords

Email reminder's condition should be changed to "not within today -2" instead of "not within today -3" , KBA , CON-CA-ADM , Administration , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.