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SAP Knowledge Base Article - PreviewSymptom
A user booked a hotel segment which required approval. The request for the approval was rejected by the approver. The user was still charged a no-show fee by the hotel. I need to know why the user was charged and how rejected approvals are handled by Concur.
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Environment
Travel > Travel Policy
Product
Concur Travel all versions
Keywords
"Allow Immediate Cancel of non-air/rail trips that are rejected" setting , KBA , CON-CA-ADM , Administration , Problem
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