SAP Knowledge Base Article - Preview

3822979 - Why does the Hotel cancel pop-up message return no cancellation policy?

Symptom

User has to agree to hotel's cancellation policy at time of cancel, however, there is no hotel cancellation information showing in the pop-up box and the system requires you to agree in order to proceed with cancellation.


Read more...

Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

Traveler cancels hotel on the, and no cancel policy information returns in the pop-up. , KBA , CON-CA , Cross Applications , CON-MOB-TRV-HTL , Hotel , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.