SAP Knowledge Base Article - Preview

3822985 - Why is the Engagement Search not returning expected results?

Symptom

Within SAP Concur, the Engagement Search connector gathers the search criteria from the End User and forward this information to the Engagement Search Service hosted in BTP by the SAP IBSO team.
The search results are then returned by Engagement Search Service (IBSO Team) to SAP Concur, which are displayed in SAP Concur screen.


Read more...

Environment

Expense > Integration - Java/ASP.net Connectors

Product

Concur Expense all versions

Keywords

HCA Support - EY Global Services Limited - While using the Engagement Search functionality I have not found the expected Engagement results. I see Engagement ID's are missing from the search results, or Engagements that should not be available are showing in the results. , KBA , CON-INT , Integrations , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.