SAP Knowledge Base Article - Preview

3823015 - Error: "Sorry, we are unable to display a seat map for this flight" when requesting the seat assignment within Concur's site?

Symptom

A user is requesting to change the seat assignment within Concur's site using the Change Seat link and encounters an error stating, "Sorry, we are unable to display a seatmap for this flight." in a pop-up window.

Seatmap Error


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

The user is receiving an error when changing a seat assignment , KBA , CON-CA , Cross Applications , Problem

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