SAP Knowledge Base Article - Preview

3823048 - Can Concur Support help users resolve issues on entities other than the case entity?

Symptom

Client has multiple Concur entities and ASC submits a case using entity A, but the actual issue occurs on entity B. Can Concur support team operate on entity B?


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Environment

Expense

Product

Concur Expense all versions

Keywords

Can Concur Support help users resolve issues on entities other than the case entity? , KBA , CON-CA-ADM , Administration , Problem

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