SAP Knowledge Base Article - Preview

3823079 - Why does a user's company card show the wrong user information?

Symptom

I assigned a Company Card to a user, however, I noticed when looking over the account in the Payment Manager, that the Name on Card field shows the correct name, but the Employee Name, Email Address and Employee ID are all information for a different user. How can I fix this so that the information reflects the correct user?


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Environment

Expense

Product

Concur Expense all versions

Keywords

KBA , CON-CA-USP-CRC , Credit Cards , Problem

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