Symptom
Today we ran a manual user import and received an error that is called an "Internal Error" directing to contact client support.
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Environment
Expense > Travel Data Integration with Expense
Product
Concur Expense all versions
Keywords
User Import is failing with an Internal Error: Violation of UNIQUE KEY constraint 'UK_CT_EMPLOYEE_LOGIN_ID'. Cannot insert duplicate key in object 'dbo.CT_EMPLOYEE'. The duplicate key value is (xxxx@xxx.xxx). , KBA , CON-CA-TLS-IEM , Import / Extract Monitor , CON-CA , Cross Applications , CON-CA-ADM-USR , User Administration , CON-CA-TLS-IEM-JOB , Scheduled Jobs , Problem
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