SAP Knowledge Base Article - Preview

3823085 - User Import Error: Violation of UNIQUE KEY constraint 'UK_CT_EMPLOYEE_LOGIN_ID'. Cannot insert duplicate key in object 'dbo.CT_EMPLOYEE'. The duplicate key value is (xxxx@xxx.xxx).

Symptom

Today we ran a manual user import and received an error that is called an "Internal Error" directing to contact client support.


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Environment

Expense > Travel Data Integration with Expense

Product

Concur Expense all versions

Keywords

User Import is failing with an Internal Error: Violation of UNIQUE KEY constraint 'UK_CT_EMPLOYEE_LOGIN_ID'. Cannot insert duplicate key in object 'dbo.CT_EMPLOYEE'. The duplicate key value is (xxxx@xxx.xxx). , KBA , CON-CA-TLS-IEM , Import / Extract Monitor , CON-CA , Cross Applications , CON-CA-ADM-USR , User Administration , CON-CA-TLS-IEM-JOB , Scheduled Jobs , Problem

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