SAP Knowledge Base Article - Preview

3823147 - Error in logs: "Duplicate bookings found (Attempted booking (tf reference:'locator') failed against existing booking (tf reference:'locator' status:Succeeded))"

Symptom

When attempting a booking on Booking.com I received the following error message.
User-added image


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

User receives error message from DC hotel product (Booking.com) when the user already has a hotel booking for those same dates. , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , CON-MOB-TRV-HTL , Hotel , CON-CA-ADM , Administration , Problem

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