3823159 - Why does the cancel segment in the PNR show it was cancelled by CLIQBOOK BOT and not the user's name?

When a user cancelled their reservation, the received from field (R-) for the cancelled segment in the GDS PNR shows R- CLIQBOOK BOT and not the travelers name.

In the GDS PNR, the received from field (R-) in a cancelled segment shows R-CLIQBOOK BOT and not the traveler's name. , KBA , CON-CA-ADM , Administration , CON-CA-ADM-AUA-MMS , Manage Mobile Sign-On , Problem