SAP Knowledge Base Article - Preview

3823202 - Why can I see an user as an approver, but can't find the log in ID in the user administration?

Symptom

A user submitted a Request, but the approver never approved it. When I was checking the approver's profile, I couldn't find it in the user administration. Yet, the approver is assigned as the default approver to the user who submitted the Request? What is the reason for this and how can it be fixed?


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Environment

Concur Request > Workflow

Product

Concur Expense all versions ; Concur Request all versions

Keywords

A user has a default approver listed in the profile, but I can't the user's login ID in the user administration. How can this be fixed. , KBA , CON-CA-ADM , Administration , Problem

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